Refund Policy

🔄 Refund Policy
At Excaliblades, your satisfaction is our code of honor. If for any reason you're not completely happy with your purchase, we’ll make it right—no dragons involved.

✅ Returns & Refunds Eligibility
You have 30 days from the date of delivery to request a return.

Item must be unused, in its original packaging, and in resellable condition.

To initiate a return, contact us at [your email address] with your order number and reason for return.

💰 Refund Process
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days.

Original shipping costs are non-refundable (unless the return is due to our error or a defective item).

⚔️ Damaged or Defective Items
If your product arrives damaged or defective, please contact us immediately at [your email address] with photos and your order number. We’ll send a replacement or issue a full refund—your choice.

❌ Non-Returnable Items
Gift cards

Custom or engraved products

📦 Where to Send Returns
We’ll provide the return address and instructions once your request is approved. Do not send items back without authorization.