FAQ PAGE
❓ Frequently Asked Questions
Whether you're a home cook or a culinary pro, we want you to feel confident about your purchase. Below you'll find answers to some of the most common questions about our Damascus stainless steel knives.
🗡 Product Questions
Q: What makes your Damascus stainless steel knives special?
A: Our knives combine a beautiful Damascus pattern with high-carbon VG-10 stainless steel for unbeatable sharpness, rust resistance, and long-lasting performance. They’re perfectly balanced, dishwasher safe, and built to last a lifetime.
Q: Are these knives real Damascus steel or just a pattern?
A: Yes, our knives feature a genuine Damascus-style layered pattern achieved through advanced forging techniques, wrapped around a VG-10 stainless steel core for premium cutting performance.
Q: What knives do you offer?
A: We currently offer the following:
- Damascus Stainless Steel Chef Knife
- Damascus Stainless Steel Nakiri (Vegetable Knife)
- Damascus Stainless Steel Cleaver
- Damascus Stainless Steel Utility Knife
- Damascus Stainless Steel Steak Knives (Set of 4)
Q: Are your knives dishwasher safe?
A: Yes! Unlike traditional Damascus knives, our stainless-steel variants are engineered to be dishwasher safe. However, for optimal longevity, we recommend hand-washing and drying.
Q: What material is used for the handle?
A: Our handles are crafted from G10 epoxy resin—known for its durability, moisture resistance, and beautiful black turquoise finish.
📦 Orders & Shipping
Q: How long does shipping take?
A: Local orders typically arrive in 3–4 business days. International orders usually arrive within 10 business days.
Q: How can I track my order?
A: You can track your shipment using the tracking number emailed to you after your order ships. Visit our Shipping Page to track it instantly.
Q: Do you ship internationally?
A: Absolutely! We offer worldwide shipping with reliable carriers.
🔧 Care & Maintenance
Q: How should I care for my knife?
A: While our knives are dishwasher safe, we recommend hand-washing and drying them promptly to preserve the edge and handle finish. Use a soft cutting surface (like wood or plastic) to prevent dulling the blade.
Q: How often should I sharpen the knife?
A: With regular use, we recommend honing your knife weekly and sharpening it professionally every 6–12 months, depending on usage.
🛡 Warranty & Returns
Q: Do your knives come with a warranty?
A: Yes! All of our knives are backed by a lifetime warranty against manufacturing defects.
Q: What if I’m not satisfied with my purchase?
A: We offer a 30-day hassle-free return policy. If you're not 100% satisfied, contact us and we’ll make it right.
💬 Still Have Questions?
We’re here to help. Contact our customer support team and we’ll get back to you as quickly as possible.